At A Best Care, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and other contact details you provide when contacting us or using our services.
- Technical Data: This includes information about your device, browsing actions, and patterns such as IP address, browser type, operating system, and access times. This information helps us improve our website’s performance and functionality.
- Usage Data: Information on how you use our website, such as the pages you visit, the links you click, and the time you spend on the site.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Improve Our Services: To deliver the services you request, respond to inquiries, and enhance user experience.
- For Marketing and Communication: To send newsletters, promotions, or updates about our services, with your consent where necessary.
- To Analyse Website Usage: To understand how our website is used, improve its content, and optimise performance.
- To Comply with Legal Obligations: To meet our legal obligations, resolve disputes, and enforce agreements.
3. Sharing Your Information
We will not share, sell, or rent your personal information to third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in running our business (e.g., website hosting, marketing, and customer support).
- Legal Requirements: We may disclose your information if required by law or to protect our rights or the rights of others.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When your personal data is no longer needed, we will securely delete or anonymise it.
5. Security of Your Information
We take the security of your personal data seriously. We employ a variety of security measures, including encryption and secure servers, to safeguard your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your data: You may request a copy of the personal data we hold about you.
- Correct inaccuracies: If your information is incorrect or incomplete, you can ask us to update it.
- Erase your data: In certain circumstances, you can ask us to delete your personal data.
- Object to processing: You can object to us processing your personal data in certain situations, especially for marketing purposes.
- Withdraw consent: If we rely on your consent to process your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
7. Cookies
Our website uses cookies to improve your experience. Cookies are small files that are stored on your device and help us analyse website traffic, remember preferences, and personalise content. You can choose to accept or decline cookies via your browser settings. If you choose to decline cookies, some parts of our website may not function properly.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read their privacy policies before providing any personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated policy on our website, and the revised policy will take effect immediately upon posting.
10. Contact
If you have any questions about this Privacy Policy or our practices regarding your personal data, please contact.